Privacy policy
What personal information we collect, how we use it, and the choices you have.
Last updated: [DATE]
[Your Store Name] (“we,” “us,” or “our”) operates [yourdomain.com] (the “Site”). This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
Information you give us directly
- Name, email address, shipping address, billing address, and phone number when you place an order
- Payment information — note that we do not store your full card details; payments are processed by PayPal (see below)
- Any information you include in a contact form, custom order request, or product review
- Your email address if you subscribe to our newsletter
Information collected automatically
- Device and browser type, operating system, and IP address
- Pages you visit, time spent on the Site, and referring URLs
- Cookie data (see the Cookies section)
How we use your information
- To process, fulfill, and ship your orders
- To communicate with you about your order, including shipping updates and issues
- To respond to your questions and support requests
- To send marketing emails, only if you have opted in
- To detect and prevent fraud
- To improve our products, Site, and customer experience
- To comply with legal and tax obligations
Payment processing
Payments on this Site are processed by PayPal. When you pay, your payment details are transmitted directly to PayPal — we never receive or store your full card number.
PayPal’s handling of your data is governed by its own privacy policy, available at paypal.com. We receive only the information needed to fulfill your order: your name, shipping address, order amount, and transaction confirmation.
Who we share information with
We share your information only with parties that help us operate the store:
| Recipient | Purpose |
|---|---|
| PayPal | Payment processing |
| Shipping carriers [USPS / UPS / other] | Delivering your order |
| [Hostinger] | Website hosting |
| [Email service provider, if used] | Sending order and marketing emails |
| [Google Analytics, if used] | Site usage analytics |
We do not sell your personal information. We may also disclose information when required by law, or to protect our legal rights.
Cookies
We use cookies to keep your shopping cart working, remember your preferences, and understand how visitors use the Site.
You can control cookies through your browser settings, and through the cookie banner on our Site. Blocking essential cookies may prevent checkout from working correctly.
How long we keep your information
We keep order records for [7] years to meet tax and accounting requirements. Marketing contact information is kept until you unsubscribe. Contact form submissions are kept for [2] years.
Your rights
You may request that we:
- Provide a copy of the personal information we hold about you
- Correct inaccurate information
- Delete your personal information (subject to records we must legally retain)
- Stop sending you marketing emails
To make a request, email [your@email.com]. We will respond within [30] days.
California residents: Under the CCPA/CPRA you have additional rights, including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of its sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. To exercise your rights, email [your@email.com]. We will not discriminate against you for exercising them.
Marketing emails
Every marketing email we send includes an unsubscribe link. Unsubscribing stops marketing messages but not transactional emails about orders you have placed.
Children’s privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, email [your@email.com] and we will delete it.
Data security
We use HTTPS encryption across the Site and limit access to personal information to those who need it to do their job. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy. The “Last updated” date above reflects the most recent version. Material changes will be announced on this page.
Contact
[Your Store Name]
[Business address]
[your@email.com]