Terms of Service

Terms of service

The agreement between you and us when you use this Site or place an order.

Last updated: [DATE]

Welcome to [yourdomain.com], operated by [Your Store Name]. By accessing or using this Site or placing an order, you agree to these Terms.

Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.

Products

We sell handmade goods across several departments — jewelry, hair accessories, bags and pouches, home décor, stationery, keychains, craft supplies and DIY kits. Because items are assembled by hand, small variations in shape, finish, colour, grain and stone or bead placement are normal and are part of the character of handcrafted work. They are not defects.

We photograph our products as accurately as we can. Colors may appear differently depending on your screen. Finished dimensions are listed on each product page — please check them, as small goods often look larger in photographs than they are in person.

DIY kits supply materials, tools and instructions for you to make something yourself. The finished result depends on your own work, so we cannot warrant the outcome — but if a component is missing, damaged or faulty, we replace it.

Craft supplies are sold in the quantities and specifications stated on the listing. Where a supply is intended as a component rather than a finished item, the listing says so.

Materials

Material descriptions on each product page state exactly what the item is made of — metal composition, fibre content, wax type, paper weight. Please read them carefully if you have metal sensitivities or fragrance sensitivities. If you have a known allergy, contact us before ordering and we will confirm the exact composition.

Safety, small parts and intended use

Some items are not suitable for children. Craft supplies and kits contain small parts, and some kits include sharp tools; each listing states its recommended minimum age. Keep beads, findings and small components away from children under 3 — they are a choking hazard.

Candles. Never leave a burning candle unattended, and keep it away from children, pets, draughts and anything flammable. Burn on a heat-resistant surface, trim the wick to about ¼ in before each burn, and stop burning when about ½ in of wax remains. Follow the safety instructions printed on the item.

Our products are decorative and for ordinary personal use. They are not toys, not medical or protective devices, and not intended for any use where failure could cause injury.

Pricing and availability

All prices are in U.S. dollars (USD).

We may change prices at any time. The price that applies to your order is the price displayed at the time you complete checkout.

We may limit quantities, and we may refuse or cancel any order. If we cancel an order you have paid for, we will refund you in full.

Products are subject to availability. If an item becomes unavailable after you order, we will contact you to offer a replacement, a wait, or a refund.

Orders and acceptance

Your order is an offer to buy. We accept it when we send you an order confirmation email. If there is an obvious pricing or description error, we may decline the order even after confirmation, and will refund you in full.

Payment

We accept payment through PayPal, including credit and debit card payments processed by PayPal. Payment must clear before your order ships.

Custom and personalized orders

Custom orders are made specifically for you and cannot be canceled or returned once production has begun, except where the finished piece is damaged, defective, or does not match the specifications you approved.

We will confirm all specifications with you in writing before starting work. Custom order timelines are estimates, and we will notify you promptly of any delay.

Shipping and returns

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Return & Refund Policy. Both are incorporated into these Terms by reference.

Sales tax

Applicable sales tax is calculated at checkout based on your shipping address and shown before you pay.

Intellectual property

All content on this Site — including designs, product photographs, text, and our logo — is owned by us or our licensors and is protected by copyright and trademark law.

You may not copy, reproduce, or use our product photographs or designs for commercial purposes, including reselling our designs or using our images in your own listings, without our written permission.

Product reviews and submissions

If you submit a review, photo, or other content to our Site, you grant us a non-exclusive, royalty-free license to use it in connection with our business, including in marketing.

You are responsible for what you submit. Do not submit content that is unlawful, misleading, or infringes someone else’s rights. We may remove any submission at our discretion.

Acceptable use

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with the Site’s operation, including through automated scraping that burdens our servers
  • Impersonate another person or misrepresent your affiliation

Disclaimer of warranties

The Site and our products are provided “as is.” To the fullest extent permitted by law, we disclaim all warranties not expressly stated, including implied warranties of merchantability and fitness for a particular purpose.

Handmade goods are subject to normal wear, and different materials wear differently. Plated metal finishes may wear over time with regular use or exposure to water, perfume or lotions. Fabric fades and softens with washing. Wax and fragrance are consumed as a candle burns. Paper marks and creases. None of this is a defect. Care instructions are on each product page and in our FAQ.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim arising from your order or use of the Site will not exceed the amount you paid for the product in question.

We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify us against claims arising from your breach of these Terms or your misuse of the Site.

Third-party links

Our Site may link to third-party sites. We do not control them and are not responsible for their content or practices.

Governing law

These Terms are governed by the laws of [State], United States, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in [County, State].

Changes to these Terms

We may update these Terms at any time. The “Last updated” date reflects the current version. Continued use of the Site after changes means you accept them.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect.

Contact

[Your Store Name]
[Business address]
[your@email.com]